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 Physical Accessibility

• Unfortunately our current clinic space is not wheelchair accessible.

• There is a single step in order to access our treatment room.  

• Bathroom facilities are accessible from the treatment room

• Seating is available in the waiting area for those who may need to sit while waiting.

If you're unsure whether the space will meet your needs, please contact us — we’ll do everything we can to assist.

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Communication Accessibility

• Intake forms and treatment explanations can be provided in large print or plain language upon request.

• You are welcome to bring a support person, interpreter, or carer to your appointment.

• We aim to use inclusive, respectful language and make sure all clients feel heard and understood.

 

 Cultural & Emotional Safety​

We acknowledge the diverse backgrounds, beliefs, and experiences of our clients. JADE Health is a space free from judgment, discrimination, or assumptions.

If you have any cultural, spiritual, or personal preferences that may impact your treatment or comfort, please let us know — your care will always be tailored respectfully.

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 Need Assistance?

If you have accessibility needs or questions before your visit, please get in touch here.

 

 Our Promise

Accessibility is a journey — and we’re always open to feedback. If there’s something we can do better, please let us know so we can improve.