Privacy Policy

Effective Date: 01/06/2025

At JADE Health, your privacy is very important to us. We follow all Australian privacy laws to protect your personal and health information.

What Information We Collect

We may collect:

Your name, contact details, and date of birth
Medical history, treatment plans, and test results
Payment details like Medicare or private health info

Why We Collect Your Information

We use your information to:

Provide safe and effective healthcare
Communicate with you about your care
Manage bookings and payments
Meet legal requirements

How We Store and Protect Your Information

We use secure systems like:

Cliniko for health records and appointments
Wix for our website and online bookings
Xero for payment and billing

These systems store your information safely, using encryption and strong security controls.

Who We Share Information With

We only share your info:

With other health professionals involved in your care
For billing (e.g. Medicare, insurers)
When legally required
We never share it without your consent for other purposes.

Your Rights

You can ask to see or correct your records at any time. Just contact us.

Questions or Complaints?

If you have any concerns about your privacy, you can contact us directly, or reach out to the NSW Information and Privacy Commission at www.ipc.nsw.gov.au.

Contact JADE Health
For contact information click here